At Pretty Ruby Salon & Wax Studio, we value your time and ours. To maintain the highest quality of service for all our clients, we kindly ask you to adhere to the following policies regarding cancellations and rescheduling:

1. Cancellations & Reschedules: We require at least 24 hours' notice for all cancellations or rescheduling requests. Cancellations made within less than 24 hours of the appointment will result in a 50% charge of the scheduled service.

2. No-Show Policy: Clients who fail to show up for their scheduled appointment without prior notice will be charged 100%of the service cost and may be required to prepay for future appointments.

3. Late Arrivals: If you are more than 10 minutes late, your service may need to be adjusted to fit the remaining time, or it may need to be rescheduled, resulting in a cancellation fee.

4. Membership & Package Appointments: Members and package holders must also adhere to this policy. Cancellations within less than 24 hours may result in the loss of one session from your package or membership benefits.

5. Emergency Situations: We understand that emergencies happen. If you have an unforeseen circumstance, please contact us as soon as possible. We will do our best to accommodate, but repeated last-minute cancellations may still be subject to fees.

6. How to Cancel or Reschedule: Cancellations or changes must be made through our online booking system or by calling/texting the salon directly.

By booking an appointment, you agree to these policies. We appreciate your understanding and cooperation in helping us provide a luxurious, seamless experience for all our valued clients.

At Pretty Ruby Salon & Wax Studio, we are committed to providing a seamless, high quality beauty experience. To maintain the efficiency and excellence of our services, please review our fee and payment policies:

1. Card Transaction Fee: A $5 processing fee will be applied to all credit and debit card transactions. To avoid this fee, clients may opt to pay with cash or other approved payment methods.

2. After-Hours Service Fee: A $50 additional fee will be applied to any appointments scheduled outside of regular business hours. These appointments are subject to approval and must be scheduled in advance.

3. Deposit Requirement: Certain services may require a non-refundable deposit to secure your appointment. This deposit will be applied to the total cost of your service.

4. Late Cancellation & No-Show Fees: Cancellations made within less than 24 hours will result in a 50% charge of the scheduled service.

No-shows will be charged 100% of the service cost and may require prepayment for future bookings.

5. Late Arrival Fees: If you are more than 10 minutes late, an additional fee may be applied if your service requires an extension beyond the originally scheduled time. If the delay results in a cancellation, a cancellation fee will apply.

6. Membership & Package Fees: Membership and package services are subject to cancellation policies. Late cancellations may result in a forfeited session.

7. Additional Fees: Extra fees may apply for last-minute service additions, upgrades, or corrective services based on your specific needs.

8. Refund Policy: All services and deposits are non-refundable. If there is a concern with your service, please notify us within 24 hours so we can address it appropriately.

By booking an appointment, you acknowledge and agree to our Fee & Payment Policy. We appreciate your understanding and look forward to providing you with a luxurious, hassle-free beauty experience.

• ON the page that will list the skincare services can you make sure to add the consultation form to the page for clients to fill out . (Sent to your email)

• Skincare services must be booked a week before treatment plans start. Must Book a in person consultation to perform a thorough intake of skin conditions.

• After care products are highly recommended, these products will be provide through a professional skincare line SkinScript.